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Celebrating an 86.2% Return Rate
Posted: June 21, 2017

The beverage container return rate reached 86.2% in 2016, one of the highest return rates in North America and up from 85% in 2015. That significant accomplishment helps solidify Alberta’s reputation as a leader in beverage container recycling world-wide. Other highlights contained in the 2016 Annual Report, released at the BCMB’s Annual General Meeting on June 21, include:• The opening of two new depots - the Winterburn Bottle Depot in west Edmonton and the Walden Bottle Depot ...

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FAQs
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What do I do if I do not feel I received an accurate refund on my recent visit to a bottle depot?

There are certain steps that can be taken in the event that you feel you have not received an accurate refund before you accept payment from the bottle depot.

  1. Ask for a recount of your containers. Depots have two ways of recounting your containers –either by placing your containers back in the sorting station for a recount or by reviewing camera footage of the count.
  2. If you are still not satisfied with the count and have pre-counted your beverage containers at a rate of $0.10 for containers under 1 litre and $0.25 for containers over 1 Litre, contact the BCMB prior to taking payment.
If you feel you have not received an accurate refund from a bottle depot, contact the BCMB at 1-888-424-7671 and ask to speak with a Compliance Officer. The Compliance Officer will discuss the issue with you and work with the bottle depot to resolve the problem.

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